East Coast Umbrella respects your privacy. This policy explains how we use information you share with us through our website and when you contact our team.
Information You Provide
You may give us your name, email address, phone number, company name, shipping details, and information about your order or project. Quote requests may also include measurements, product preferences, photos, or artwork.
Please do not include credit card numbers, passwords, or other sensitive information in a website inquiry or ordinary email.
How We Use Your Information
We use the information you provide to respond to questions, prepare quotes, discuss product options, process orders, arrange delivery, and provide customer support. We may also use customer feedback and product preferences to improve our products and services.
Sharing Your Information
We do not sell, trade, or rent your personal information to third-party businesses or marketing companies.
We may share information with service providers involved in handling your inquiry or order, such as website form and email services, payment providers, and shipping carriers. We may also disclose information when required by law or when necessary to protect our business, customers, or others.
Email Preferences
If you receive promotional emails from East Coast Umbrella, you can ask to stop receiving them by using the unsubscribe option provided in the email or by contacting ec*@***************la.com. We may still contact you about an inquiry, order, delivery, or support request.
Cookies and Website Storage
Our website and the services that support it may use cookies or similar browser storage to help features work. Features such as recently viewed products may store selections in your browser so you can find those products again.
You can manage cookies and clear stored website data through your browser settings. Blocking or clearing this data may affect some website features.
Links to Other Websites
Our website includes links to fabric brands and other outside resources. Those websites have their own privacy practices. Please review their policies before sharing personal information with them.
Protecting Your Information
We take reasonable steps to protect the information you share with us. However, no method of transmitting information over the internet or storing it electronically is completely secure.
Updating Your Information
If information you have provided is incorrect or needs to be updated, please contact our team. We will assist you with correcting the information relevant to your inquiry or order.
Changes to This Policy
We may update this policy as our website or business practices change. Updates will be posted on this page.
Contact Us
For questions about this policy or your information, contact:
East Coast Umbrella
Laurel Hill, North Carolina
Email: ec*@***************la.com
Phone: 910-462-2500
